Frequently Asked Questions
Find answers to common questions from facility managers and care managers considering the Lumiwell millimeter-wave radar monitoring system. Topics include condition visualization, privacy protection, integration with existing systems, installation, and day-to-day operation. Contact our specialists if your question is not covered here.
Product
Lumiwell is suitable for private nursing homes, senior housing with services, special nursing homes, group homes, and other facilities seeking to reduce the burden of nighttime monitoring and bed-exit checks.
Features
No. Millimeter-wave radar detects changes in breathing, heart rate, and movement without capturing images.
It can monitor changes in breathing, heart rate, movement, sleep, bed entry, and bed exit.
No. This product is not intended to diagnose, treat, or prevent disease. It supports monitoring work and condition awareness in care facilities.
No. It does not completely prevent falls. It identifies changes such as bed exit and movement to support earlier awareness and room-visit decisions.
Yes. Because it does not use cameras, Lumiwell works in dark rooms and supports nighttime condition checks and bed-exit notifications.
Yes. The Lumiwell millimeter-wave radar monitoring system is TAIS registered. See the TAIS and subsidies page for product details.
Installation and Environment
Yes. A facility network connection is required. We can assess signal conditions if coverage is uncertain.
In principle, one unit monitors one resident and one bed. Feasibility depends on room layout and installation conditions, which are checked before implementation.
Staff can review status and receive notifications through the PC dashboard and smartphone app. Notification content and thresholds are configured to match facility procedures.
They are primarily for facility staff and authorized contacts already using Lumiwell. Prospective customers should request product information or discuss a trial.
Costs vary by unit count, facility and network conditions, whether a trial is required, and operating requirements. Contact us through the form for a facility-specific quotation.
Installation height: 0.8 m above the bed surface
Approximate measurement range: 1.2 m wide x 1.9 m deep
Sales Partners
Yes. We welcome inquiries from distributors and business partners. We provide details after reviewing your service area, sales structure, and support capabilities. Please contact us through the inquiry form.
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We Are Seeking Distributors and Implementation Partners
Companies interested in expanding the adoption of monitoring systems for care facilities are invited to contact us.