Contact Us

Contact us about Lumiwell product information, trials, implementation, or distribution partnerships. A representative will respond within one to three business days after reviewing your inquiry.

Contact Information

mail

lumiwellsupport@neusoft.co.jp

schedule

Reception Hours

Weekdays 9:00 - 18:00

Inquiries received on weekends or public holidays will be handled on the next business day.

Inquiry Type Required

Company or Organization Required

Facility or Business Type

Department

Job Title

Full Name Required

Email Address Required

Phone Number

Implementation Timeframe

Inquiry Details Required

I agree to the handling of personal information

This form is for businesses, facilities, and public agencies.
After submitting your inquiry, a confirmation email will be sent to the address provided.
If you do not receive a response within three business days, please contact us by email.

You may also find these pages helpful.

download

Download Materials

Download product details, specifications, implementation examples, and other materials.

rocket_launch

Trial and Implementation Process

Review the steps from initial inquiry and proof of concept through full implementation and ongoing support.

help

Frequently Asked Questions

Find answers about installation environments, costs, nurse call integration, and more.

verified

TAIS Information

View the Welfare Equipment Information System (TAIS) code and certification details relevant to subsidy programs.